This Privacy Policy applies to all services on the AK8 platform. By using the platform, you agree to the terms set out in this policy.
1 Introduction
AK8 ("we", "us", "the Platform") is a trusted name in Bangladesh's online betting and gaming sector. We serve millions of members every day and treat the security of their personal information as our highest priority.
This Privacy Policy explains what information AK8 collects about you, why we collect it, how we keep it secure, and what rights you have over your data. We believe transparency is the foundation of trust.
Our Privacy Policy is built in line with international data protection standards. If any part of this policy is unclear, please reach out to our support team — we're always ready to help in Bangla.
Data Controller
AK8 is the sole Data Controller of your personal information under this Privacy Policy. Contact: support@ak8.life
2 What Information We Collect
AK8 only collects the information necessary to operate the platform effectively. We do not collect data beyond what is required.
Information Provided Directly
- Full name, date of birth, and nationality.
- Mobile number and email address.
- Password (stored in encrypted form).
- A copy of your National ID or passport for KYC verification.
- Payment method details (Mobile Pay/Nagad/Rocket number).
- Content of communications with the support team.
Automatically Collected Information
- IP address and device information (model, operating system).
- Browser type and version.
- Login timestamps and session data on the platform.
- Data collected from cookies and tracking technologies.
- Betting history and transaction records.
- Click, scroll, and navigation patterns on the platform.
| Data Type |
Reason for Collection |
Mandatory? |
| Name & Date of Birth |
Age Verification & Identity Confirmation |
Yes |
| Mobile Number |
OTP Verification & Communication |
Yes |
| Email Address |
Sending Notices & Promotions |
Yes |
| NID / Passport |
KYC Verification |
For large withdrawals |
| IP Address |
Security & Fraud Prevention |
Automatic |
| Betting History |
Account Records & Dispute Resolution |
Automatic |
3 How We Use Your Information
AK8 uses collected data only for defined purposes. Here's what we do with your information:
- Account Management: To create, verify, and manage your account.
- Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
- Customer Support: To handle your questions and resolve any complaints.
- Security Assurance: To prevent fraud, money laundering, and other illegal activities.
- Platform Improvement: For analytics purposes to improve the user experience.
- Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
- Legal Obligations: To meet regulatory requirements.
Marketing Communications
You can opt out of promotional emails or SMS at any time — either through your account settings or by emailing support@ak8.life.
4 Data Sharing & Disclosure
AK8 never sells your personal data to third parties. However, data may be shared in the following limited circumstances:
Service Provider Partners
Limited data is shared with trusted third parties for payment processing, technical infrastructure, and customer service software. All such partners are bound by strict confidentiality agreements.
Legal Obligations
Data may be disclosed in response to court orders, government investigations, or lawful requests from regulatory authorities. In such cases, we share only the minimum information required.
Corporate Changes
In the event of a change of ownership or merger, member data may be transferred to the new operating entity. Members will be notified in advance if this occurs.
AK8 never sells or rents your data to advertisers, data brokers, or any third party for commercial purposes.
5 Data Security Measures
AK8 employs industry-leading technical and administrative measures to protect your data.
Technical Safeguards
- 256-bit SSL/TLS encryption across all data transmissions.
- AES-256 encryption for all stored data.
- Regular security audits and penetration testing.
- Two-factor authentication (2FA) available.
- Real-time fraud detection system.
Administrative Safeguards
- Only authorized personnel have access to your information.
- All staff are bound by confidentiality agreements.
- Regular security training is conducted.
- Data access is logged and reviewed on a regular basis.
Security Breach
In the event of a data breach, we will notify affected members within 72 hours via email and platform notification.
6 Cookies & Tracking Technologies
AK8 uses cookies and similar technologies on its website and app to enhance platform performance.
Types of Cookies We Use
- Essential Cookies: These are essential for maintaining login sessions and ensuring platform security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze platform usage and improve our services.
- Marketing Cookies: To display relevant promotions (users may opt out at any time).
Cookies can be managed through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.
7 Data Retention Period
AK8 does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected.
- Account Information: For the duration of account activity, and a minimum of 5 years after closure.
- Transaction Records: 5–7 years as required by law.
- KYC Documents: 5 years, as required by law.
- Support Contact: 3 years for dispute resolution purposes.
- Cookie Data: Session cookies are deleted when you close your browser; persistent cookies typically last 12 months.
8 Your Data Rights
AK8 fully respects your rights over your personal data. You may exercise the following rights:
Right to Access
The right to know what information we hold about you.
Right to Rectification
The right to request correction of any inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your data under certain circumstances.
Right to Restrict Processing
The right to request that we restrict how we process your data in certain circumstances.
Right to Data Portability
The right to receive your data in a structured, portable format.
Right to Object
The right to object to your data being used for marketing or analytics purposes.
To exercise any of these rights, email us at support@ak8.life. We will respond within 30 days.
9 Protection of Minors' Data
AK8 is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.
Date of birth is verified at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.
If you suspect a minor you know is using AK8, please contact us at support@ak8.life.
10 Third-Party Links & Services
AK8 is not responsible for the privacy practices of any third-party websites linked from the AK8 platform. We recommend reviewing their privacy policies before using their services.
Payment service providers (Mobile Pay, Nagad, Rocket) operate under their own privacy policies. AK8's Privacy Policy does not govern their operations.
11 Privacy Policy Updates
AK8 may update this Privacy Policy from time to time. For significant changes:
- A notice will be sent to your registered email before any changes take effect.
- A notice will be displayed on the platform's homepage.
- The "Last Updated" date at the top of the page will be revised accordingly.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.